Credit cards

The Senckenberg Tower in front of the Skyline of Frankfurt am Main

Credit card holders of the BNP Paribas Group in Germany are able to access their transactions and statements digitally worldwide through Kreditkarteninfo online. It is necessary for your credit card to be approved if you wish to use Kreditkarteninfo online. Please use the following link to register in the system: REGISTRATION

Your credit card is approved with an activation code which you will receive by post within a few days. Following the successful activation, Kreditkarteninfo online will be available to you at the following link: LOGIN

Additional information about Kreditkarteninfo online is available here.

Maximum security for online credit card payments: Mastercard® Identity Check™ is a legitimation process that checks your identity as a cardholder when you make online credit card payments. You are able to approve online payments via SMS with a mobileTAN. As part of a rebranding exercise, Mastercard® SecureCode™ is being replaced by Mastercard® Identity Check™.

You activate your credit card for the MobileTan process here or during your next payment process at a participating online retailer. Your previous SecureCode™ (static password) is no longer valid. You are therefore required to reactivate your card once.

If you have any questions during the activation of the 3D Secure process, the cardholder service is available 24 hours a day on the following telephone number:

+49 (0) 69 7933 – 2555

eCommerce limit

With the changeover to the mTAN procedure, a new limit for your credit card is being introduced – the eCommerce limit. This limit applies specifically to online payments. If you would like to save an individual eCommerce limit for your card, please tell us to do this accordingly in writing. You can also set the eCommerce limit at 0.00 EUR if you do not wish to use your credit card for online payments.

Price- and service specification for corporate customers for MasterCard credit cards

The currently valid price- and service specification for your MasterCard credit card is available here.

Contact (in the case of questions about transactions and statements):

BNP Paribas S.A. Germany branch
Client Service Desk – Client Support

Tel: +49 (0) 69 7193 1002
Email: csd_germany@bnpparibas.com

Technical Support (ext. Partner First Data):

Email: kreditkarteninfo.online@firstdata.de

Information about the insurance coverage

Insurenace confirmation for MasterCard® Standard

Insurance confirmation for MasterCard® Gold

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